1- General use of the service
Benefiting from health services within the framework of the principles of Justice and Equity. It has the right to receive services regardless of race, language, religion and sect, gender, philosophical belief, economic and social status.
2- Informing and requesting information
To learn what all kinds of health services and opportunities are and to request all kinds of information about health status verbally or in writing.
3- Selecting and changing the health institution and its personnelIts has the right to choose and
change the health institution and to benefit from the health services provided
in the health facility he chooses, to learn the identities, duties and titles
of the doctors and other health workers who will provide health services.
4- Privacy
They have the right to receive all kinds of health services in a confidential environment.
5- Refusing, stopping and consenting to treatment
Its has the right
to refuse the treatment, to ask for it to be stopped, to obtain his consent in
medical interventions and to benefit from the service within the framework of
his consent.
6-Security
To receive health care in a safe environment
7-Fulfillment of religious obligations
The health facility has the right to fulfill its religious obligations within the limits of its possibilities and within the framework of the measures taken by the administration.
8-Respect for human values, dignity and comfort
Everyone has the right to receive a health service with respect, care and attention, in a friendly, gentle and compassionate environment, where all hygienic conditions are met and all noisy and disturbing factors are eliminated.
9-Visiting and accompanying
It has the right to accept visitors within the framework of the procedures and principles determined by the health facilities and to have a companion within the limits of the legislation and the possibilities of the health facility and if the physician deems it appropriate
10-Right to application, complaint and lawsuit
In case of violation of her rights, ıt has the right to use all kinds of applications, complaints and lawsuits within the framework of the legislation.